Natural gas is a versatile energy source, perfect for various uses in your Martinsville or Henry County, VA home. From heating your home and water to powering your kitchen appliances, natural gas offers reliability and savings. At Southwestern Virginia Gas, we’re here to help you enjoy these benefits.
Natural gas is the cleanest-burning fossil fuel, making it an environmentally friendly choice. It is reliable, efficient, and abundantly available in the United States. Natural gas can also lower energy bills and make your home more comfortable. It powers fireplaces, ranges, clothes dryers, and pool heaters with unmatched efficiency.
Natural gas heats your home quickly and evenly, reducing energy waste. Many professional chefs prefer natural gas for its precise temperature control. With natural gas, you’ll experience shorter recovery times for your water heater and consistent warmth in your home.
Your safety is our top priority. It is crucial to recognize the signs of a gas leak, such as the smell of rotten eggs or a hissing sound. If you suspect a gas leak, leave your home immediately and call us from a safe location. We will provide guidance and support to ensure your safety.
We use two methods: if gas has been used at the location before, we base the deposit on the highest bill from a 60-day period. If it has yet to be used, we estimate based on the expected usage.
Bills are sent at the beginning of each month based on meter readings taken at the end of the previous month. Payments are due upon receipt. A late fee is added if payment is not received by the 20th of the month.
If the odor is strong, leave your home immediately and call us at 276-632-5662 from another location. For weak odors, a pilot light might be out. Use the manufacturer’s instructions to relight it. For any gas smell, contact us for assistance.
You can pay by bank draft, in person, by mail, or online at www.swvagas.com. We also offer a budget payment plan to spread costs evenly throughout the year, with annual adjustments.
Contact your usual appliance service provider first. We also have a list of recommended contractors for your convenience.
Compare your current bill to the same month last year, focusing on consumption rather than cost. If consumption seems unusually high, call us at 276-632-5662 for assistance.
Southwestern Virginia Gas Disconnection Policy For Nonpayment
Effective: July 1, 2024
In accordance with changes to the Code of Virginia enacted by the General Assembly of Virginia regarding disconnection provisions for public utilities, Southwestern Virginia Gas has updated its disconnection policy for residential customers.
Gas bills are issued around the first of each month. The amount shown on the monthly gas bill is due upon receipt of the bill. If the payment is not received by the 20th day of the month, a late payment charge will be added, and a past due notice will be issued informing the customer that their gas service is subject to disconnection if payment is not received.
Failure to receive the monthly gas bill will not release the customer from their payment obligation.
Disconnection for nonpayment of bills or fees may occur at any time after a residential account is 60 days past due.
Disconnection of a residential account will not take place:
Contact our office at 276-632-5662 or use this website (need link) to pay any past due balance or obtain information about bill payment assistance.
